Francisco Guerra
COO – Global Operations BNYMain Day 1 | 16th September
12:10 PM Panel: Building Client-Driven Architectures: How can you best build partnerships with key clients to adapt operational processes that meet Buy Side priorities whilst maintaining Op model standardisation?
- How do you strike the balance between customising for key client demands and maintaining a scalable, standardised operating model across all clients?
- What governance frameworks or decision-making structures help you prioritise client-driven change requests without fragmenting your architecture?
- To what extent are you moving toward "data-as-a-product" models (e.g. APIs, self-service access), and how is that reshaping the traditional service relationship with buy-side clients?
- Can you share an example where client collaboration directly influenced your operating model or technology roadmap—and what trade-offs were required internally?
Check out the incredible speaker line-up to see who will be joining Francisco.
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