Alain Courbebaisse

• How can firms avoid operational silos when consolidating platforms and upgrading capabilities? 
• What metrics should firms use to determine whether an upgrade is delivering tangible benefits? 
• How can firms manage vendor relationships to ensure technology keeps pace with evolving needs? 

A key note conversation with Bruno d’Illiers and Alain Courbebaisse on how technology, operations and the speed of change are redefining growth and the client experience across the financial ecosystem.

1. How is the role of operations and technology evolving in response to market structure changes, regulatory complexity, and client expectations?

2. How do you manage the tension between global process standardization with the demands of local market nuances across regions like EMEA, APAC, and the Americas

3. Digital transformation is as much about people as technology — how do you drive cultural change within large organizations?”

4. If we were to meet here again in three years’ time, what would success look like for your organization — and for the wider industry in operations and technology?